Answer every patient question, even after hours. Without a single risky claim.
A chat assistant for your practice website that answers only from facts you approve, follows dental advertising rules for your country, and turns late-night questions into callback requests for your front desk.
No setup fee · No calls needed · Free for Dental Master Media SEO clients
Patients have questions at 10pm. Your front desk opens at 9am.
Do you take my insurance? Are you open Saturday? How much is a check-up? Can you see my child? When those questions go unanswered, the patient moves on to the next practice in the search results.
Generic chatbots aren't the answer either. Most are built for any business, will happily promise "painless" treatment or guess at your fees, and leave your practice explaining it to the dental board.
DMM Chat was built for dental practices only. It knows the questions patients ask, the claims dentists can't make, and when a question needs a human.
- ✓Answers from your approved facts only
- ✓Checked against advertising rules before every reply
- ✓Hands clinical questions to your team
A front-desk assistant that knows what it can and can't say
Answers only from your approved facts
We write a fact sheet for your practice: dentists, services, technology, insurance, payment options and hours. The assistant answers from that and nothing else. If it isn't on the sheet, it says so and offers a call or booking.
Dental advertising rules built in
No "painless", no guarantees, no "best in town", no diagnosis and no medication advice. Rules are set for the USA, UK, Australia, Canada, New Zealand and Singapore, and every answer is checked before a patient sees it.
Questions turn into callback requests
Interested patients leave their name, phone number and a good time to call. You get an email alert and the request waits in your dashboard for your front desk.
Safe with urgent questions
Swelling, bleeding or trouble breathing? The assistant points patients to your clinic line or the local emergency number straight away, instead of trying to help on its own.
Looks like part of your website
Your logo, your colours and your welcome message. Works on WordPress, Wix, Squarespace, Webflow and custom sites with one line of code.
Private to your practice
Only your team can read your chats and leads. Not other clinics, and not Dental Master Media. That separation is enforced by the database itself.
Live on your website in about a week. We do the work.
- 01
We build your fact sheet
From your website and a short call: your dentists and their experience, services, technology, insurance accepted and payment options.
- 02
You approve it
Sign in, review every line, then approve or ask for changes. Nothing goes live until you say so, and the same applies to every later update.
- 03
We add it to your website
One line of code in your site's footer, on any platform. It only works on your own web address, so nobody can copy it elsewhere.
- 04
Patients get answers, you get callbacks
Questions are answered around the clock. Callback requests and full chat history appear in your dashboard.
Try it now, right on this page
Click the chat button in the bottom-right corner. It's set up for a made-up demo clinic. Ask whether implants hurt, what a check-up costs, or try to make it promise a perfect result.
Every chat and callback request, in one place
- ✓Read full conversations to see what patients ask most
- ✓Callback requests with name, phone and best time to call
- ✓Mark each request as called, booked or closed
- ✓Approve fact sheet updates and see exactly what changed
- ✓Change your logo, colours and welcome message
- ✓Add your front-desk team with their own sign-in
Your patients' conversations belong to your practice. Not even we can read them.
- Locked to your team
Each practice's chats and leads are separated in the database. Our own staff accounts are blocked from reading them.
- Patients know it's AI
Visitors see that they're talking to an AI assistant and agree before chatting.
- Minimal data
No IP addresses stored. The callback form asks only for name, phone, a preferred time and a general interest.
- Automatic clean-up
Chats are deleted after 90 days and callback requests after 12 months.
One simple plan. No setup fee.
- ✓2,000 answers per month included
- ✓Fact sheet written and kept up to date by our team
- ✓Dental advertising rules for your country
- ✓Your logo, colours and welcome message
- ✓Callback requests with email alerts
- ✓Dashboard with chat history and leads for your whole team
- ✓Setup and installation on your website
Extra answers above 2,000: $10 per 1,000. We'll tell you before you get close.
DMM Chat is included at no cost for practices on a Dental Master Media SEO plan, for as long as you work with us.
Tell us about your practice. We'll do the rest.
It takes a minute. No calls, no setup fee.
- 1
We email you within one business day with a few quick questions for your fact sheet.
- 2
We write your fact sheet from your website and your answers, and send it to you to approve.
- 3
We install the assistant on your website once you've approved it, and send your dashboard sign-in.
Questions practice owners ask
Will it give patients medical advice?+
No. It shares facts about your practice: services, hours, insurance, payment and how to book. It won't diagnose, recommend a treatment, suggest medication or promise results. Clinical questions are handed to your team.
What happens when it doesn't know the answer?+
It says it doesn't have that information and offers your phone number, your booking link or a callback request. It never guesses.
Who can read our patients' chats?+
Only people at your practice that you add to your team. Dental Master Media staff can't. Visitors are told they're talking to an AI assistant and asked to agree before chatting. Chats are deleted after 90 days and callback requests after 12 months.
Does it collect health information?+
It's designed not to. The callback form asks only for a name, phone number, preferred time and the general service they're interested in. No IP addresses are stored.
How do updates work, like a new dentist or new hours?+
Tell us and we update your fact sheet. You approve the new version in your dashboard, and the assistant switches over the moment you do.
What counts as an answer, and what if we go over 2,000?+
One answer is one reply to a patient's message. Most practices use far fewer than 2,000 a month. If you go over, extra answers are $10 per 1,000, and we'll tell you before it happens.
Which website platforms does it work with?+
Any site where you can add a line of code to the footer: WordPress, Wix, Squarespace, Webflow, Duda, GoDaddy and custom-built sites. We install it for you.
Stop losing patients to unanswered questions
Tell us about your practice and we'll set up your assistant. No calls, no setup fee.